Automation Engineer, founder, Web Dev, AI reseacher

SHADRACK OTIENO

"Transforming ideas into digital solutions. Specializing in AI automation, AI-powered softwares, rapid development, and platform intergration to drive business growth."

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"Founder CustomCX"

About Me

Computer Scientist

" I am a self-motivated professional with a solid foundation in tech, I have passion for delivering innovative business solutions. By leveraging technology, I aim to create tailored, effective strategies that meet unique client needs.
My attention to detail and strong commitment to safeguarding customer privacy make me an excellent fit for both virtual and on-site roles. Adaptable and eager to learn, I thrive in collaborative environments and excel in fostering teamwork to achieve shared goals.

Services

Delivering excellence across multiple domains to help businesses thrive in the digital landscape.

Software Solution Developer

As a budding Software Solution Provider, I specialize in delivering efficient and scalable web solutions. With a foundation in JavaScript and python, I create custom applications tailored to client needs.

UI/UX Designer

As a UI/UX designer, I harness the power of Galileo AI and Figma to create intuitive and visually appealing user experiences. My process is grounded in thorough user research.

AI Automation

I am a VA in Tech niche, I help Businesses indentify workflows that can be automated, calculate ROI, And impliment solutions.

Projects

A collection of my work across UI/UX design, virtual assistance, and software solutions.

Web Stack

Modern web applications and full-stack solutions.

Vilcom

CustomCX

This is my most complete Webstack project, it features a comprehensive dashboard, admin panel, AI chat widget paystack intergration, Authentication &authorization, Deployment, SEO, and Supabase backend.

Supabase React Domain & hosting AI Api Payment gateway Containers
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murray perfume

Murray-scents Ecommerce

An Ecommerce platform for selling fragrances and perfumes online, the platform is built on top of Next JS and Tailwind CSS, Postgress DB, and deployed on Vercel. with paystack payment gateway intergration. it has both user and admin profiles.

Next React Tailwind CSS Postgress paystack node JS
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Vilcom

Lizza Properties

A mock-up of Lizza property. Project for finding rental properties, and selling Houses/homes. With admin/users profile

Javascript React firebase Mongo DB (CLUSTER) Express node JS
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Vilcom

SOC Shift automation

Developed a scheduling solution for VCom Networks to overcome manual shift allocation and minimize biasness.

Typescript React Supabase API Intergration
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murray perfume

Murray-scents Ecommerce

An Ecommerce platform for selling fragrances and perfumes online, the platform is built on top of Next JS and Tailwind CSS, Postgress DB, and deployed on Vercel. with paystack payment gateway intergration. it has both user and admin profiles.

Next React Tailwind CSS Postgress paystack node JS
View Project
Cofpak

Cofpak Website Co-design

Collaborated on designing an effective web presence for Cofpak.

wordpress Web Design UI/UX Collaboration
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AgoTech

AgoTech Website Start-up

Creative designing an effective web presence for AgoTech.

Web Design UI/UX Canva&figma
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Student Portal

Reciept gen system

A simple receipt generation system for managing invoices. Built with lovable

Prompt Engineering Supabase UI/UX AI
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Dental Clinic AI Solution

Embedded AI support Agents

An AI-powered support agent for dental clinics, streamlining patient interactions and appointment scheduling.

Elevenlabs Supabase N8n RAG LLMs Cloud setup
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Student Portal

Student portal

A simple Student portal MVP project, for learning RESTFul APIs, Db connections and CRUD.

Deployment APIs Mysql DB Backend
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Nyaathi

Legacy View

Homes and bnb booking site, built with React and Tailwind CSS.

Postgress RESTful APIs React Node.js Tailwind CSS
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MERN Blog

BLOG site

A simple blog site, built with MERN stack. Front-end and back-end integration.

MongoDB RESTful APIs React Node.js Express
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Vilcom

SOC Shift automation

Developed a scheduling solution for VCom Networks to overcome manual shift allocation and minimize biasness.

Typescript React Supabase API Intergration
View Project
Cofpak

Cofpak Website Co-design

Collaborated on designing an effective web presence for Cofpak.

wordpress Web Design UI/UX Collaboration
View Project

Data Analysis

Data-driven insights and analytics projects.

Supplement Sales

Basic Data Analysis

Analyzing Data with Pandas and Visualizing Results with Matplotlib.

Jupyter Matplotlib Pandas Seaborn
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DBMS

Mysql Database

I Lead a team of four in building a fully normalized bookstore database (Lead Dev).

MySQL DB Optimisation Normalization
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Covid Data

Covid Data Analysis

Exploratory data analysis and visualization of Covid-19 datasets.

Python Pandas Data Viz
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Supplement Sales

Basic Data Analysis

Analyzing Data with Pandas and Visualizing Results with Matplotlib.

Jupyter Matplotlib Pandas Seaborn
View Project

AI AgentsProjects

AI-powered automations at CustomCX.com

Virtual Assistant

Chatbot

An AI-powered chatbot built with n8n and Gemini 2.5 flash. embedded chat widget on website

n8n Gemini 2.5 flash Langchain RAG Embeddings
Dental Clinic AI Solution

Embedded AI support Agents

An AI-powered support agent for dental clinics, streamlining patient interactions and appointment scheduling.

Elevenlabs Supabase N8n RAG LLMs Cloud setup
View Project
AI Placeholder

Website AI agent/chat widget

An AI chat widget for websites, powered by n8n, With google Gemini 2.5 flash, using RAG to pull response from knowledge base in a vector store, the widget can be customized to fit any business needs. The widget adapts the site theme color and needs.

AI Chat Widget n8n Leads Customer service/support
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AI Placeholder

AI Chatbot

I built a custom AI chatbot powered by Openrouter and gemini 2.5 flash, The chatbot uses my CV pdf as a RAG knowledge base. The chatbot is embedded in this very potfolio

AI chatbot RAG Supabase Automation
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Dental Clinic AI Solution

Embedded AI support Agents

An AI-powered support agent for dental clinics, streamlining patient interactions and appointment scheduling.

Elevenlabs Supabase N8n RAG LLMs Cloud setup
View Project
AI Placeholder

Whatsapp AI Chatbot

A whatsapp AI chatbot, that can be used to answer customer queries, and also to send automated messages to customers. The chatbot is built with n8n, and uses the whatsapp API to send and receive messages.

AI chatbot API Meta Developer Automation
AI Placeholder

Voice Agent/Conversational AI

A voice agent powered by Elevenlaps, orchastrated by n8n. the voice agent can handle both inbound and out bound calls, with ability to transfer to human. supports Vapi, and retellAI

AI Elevenlaps n8n CRM Vapi/retellAI
AI Placeholder

Website AI agent/chat widget

An AI chat widget for websites, powered by n8n, With google Gemini 2.5 flash, using RAG to pull response from knowledge base in a vector store, the widget can be customized to fit any business needs. The widget adapts the site theme color and needs.

AI Chat Widget n8n Leads Customer service/support
View Project
AI Placeholder

Voice Agent/Conversational AI

Voice agent powered by Elevenlabs, Capable of handling enquiries, bookings, support, and collecting leads. Automate support. I can be connected to twilio number for direct calls.

AI Voice Agent Elevenlabs n8n Customer service/support
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Virtual Assistant

Email Auto responder system

An email autoresponder, The system learns from patterns of budiness support policies, FAQs, and documents the AI Agent can be customized to do the drafting of emails then add human in the loop for reviewing before sending emails.

n8n gmail SMTP Human in the loop RAG CRM

Tools & Skills

The technologies and tools I use to bring ideas to life

Development

HTML5
CSS
JavaScript
Python
Mysql&Ms
Docker
MERN
Git&Github

Automation

Zapier
n8n
Make.com
Latenode

Integration

Notion
Airtable
OpenRouter
Supabase

Testimonials

What clients and collaborators say about working with me.

"Your services are exemplary and timely, looking forward to more Future projects"

Benedict Otieno

Client

"I highly recommend Shadrack's innovative solutions and his capabability in delivering results."

Joab Ogallo

Chair, Cofpak

"Shadrack's attention to detail and commitment to quality makes him stand out among professionals in his field."

Hassel Mochoge

Project Manager

Talk To Me

Have a project in mind or just want to say hello? Feel free to reach out!

Send me a message